Download Help
Getting your files is quick. Here's how, and what to do if you hit a snag.
Where's my download?
After checkout, your download link appears on the order confirmation page and in your confirmation email. If you don't see it within a few minutes, check your spam or promotions folder.
Opening the ZIP
Your files arrive in a ZIP folder. On Windows, right-click the file and choose Extract All. On Mac, double-click it. Then open the Start Here guide first.
Trouble downloading?
- Use a desktop or laptop rather than a phone for the first download
- Make sure you have space and a stable connection
- Re-open the link from your confirmation email, it doesn't expire
Still stuck? Email zbdprintables@gmail.com with your order number and we'll help.