Refund policy

Refund Policy

Every ZBD Systems product is an instant digital download. Because our documents are delivered immediately and cannot be returned once accessed, all sales are final and we do not offer refunds or exchanges. Please review the product page and the FAQ before purchasing so you know exactly what's included.

Satisfaction guarantee

If something is not right, contact us and we will make it right. Your success is the whole point.

If something goes wrong

If you can't download your files, received the wrong item, or a file won't open, email support@zbdsystems.com with your order number and we'll fix it quickly, usually by re-sending your download or correcting the file. You are never on your own.

This policy does not limit any rights you may have under applicable consumer protection law.